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Dave-in-Decatur's avatar
Dave-in-Decatur
New member | Level 2
1 month ago

Upload hangs at 283 of 284 items on Windows 10

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Dave-in-Decatur's avatar
Dave-in-Decatur
New member | Level 2
1 month ago

Thanks. I'm using the Dropbox Web page, not the app, and I couldn't see any Pause or Resume, only a rather alarming Cancel All. The closest I could get to quitting and reopening was to reload the Web page. It didn't resume after that, just took me to the folder I was in. Is there any way to see a count of files in this folder and its subfolders? Like I said, I guess I'll just have to hope that file wasn't important.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi Dave-in-Decatur, when you were uploading the database, was Thunderbird open at the same time? 

I do the same with my own Thunderbird backup, using a third party extension in Thunderbird to create the backup, and don't get any errors.

  • Dave-in-Decatur's avatar
    Dave-in-Decatur
    New member | Level 2
    1 month ago

    Thanks. Yes, TB is open ... didn't think about that. 🙄 Might be best to delete the whole thing, shut down TB, and start over. What's the extension you use?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      Yes, keeping Thunderbird open would keep part of the database open, and thus make Dropbox unable to upload it, even if the files were in the Dropbox folder.

      While I can't state the name of the extension here, let's just say that it's a tool that helps to import and export messages and profiles on Thunderbird. This should help you to locate it with an internet search.

      • Dave-in-Decatur's avatar
        Dave-in-Decatur
        New member | Level 2
        1 month ago

        Thanks ... turns out I've got that and forgot I had it! 🙄 Rolling my eyes at myself a lot today.

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