Forum Discussion

Dave-in-Decatur's avatar
Dave-in-Decatur
New member | Level 2
1 month ago

Upload hangs at 283 of 284 items on Windows 10

This information is not required, but it makes it easier for our Community members and support team to help you. Device Dell laptop Operating System/Browser (if using the web) Windows 10 Syncing ...
upload
Web
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Yes, keeping Thunderbird open would keep part of the database open, and thus make Dropbox unable to upload it, even if the files were in the Dropbox folder.

While I can't state the name of the extension here, let's just say that it's a tool that helps to import and export messages and profiles on Thunderbird. This should help you to locate it with an internet search.

Dave-in-Decatur's avatar
Dave-in-Decatur
New member | Level 2
1 month ago

Thanks ... turns out I've got that and forgot I had it! 🙄 Rolling my eyes at myself a lot today.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    No worries, I hope this helps out a little!

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!