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Forum Discussion
cloudres
2 years agoExperienced | Level 12
Upload speed is rather slow despite FTTH fibre optics
Good morning, I've recently moved and am now the proud owner of an FTTH fibre optic Internet connection. I just ran a speed test, and my download speed is at 30 MB/S, while upload speeds have reached...
Hannah
Dropbox Community Moderator
2 years agoHey cloudres, thanks for your post today.
To provide some context on syncing speeds, keep in mind that most internet service providers measure connectivity speeds in kilobits and megabits (KB and MB), while most cloud storage providers measure the size of data in kilobytes and megabytes (also KB and MB).
The difference between the units is: 8 bits = 1 byte, so seeing speeds of 15,000 KB/sec (or 15 MB/sec) from Dropbox is equal to around 120,000 KB/sec (120 MB/sec) from a speed test.
This can sometimes make it look like Dropbox is running slower, but the only difference is in the measurement unit.
I hope this helps, but let me know if you have more questions.
cloudres
2 years agoExperienced | Level 12
I tested the speed using iStat Menu 7, always measuring in MB/s. So I really don't understand your comment.
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