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Forum Discussion

IMightAsWellBashMyHeadIn's avatar
IMightAsWellBashMyHeadIn
Helpful | Level 5
3 years ago

Uploading in browser extremely slow @ 9Mb/minute

Uploading in browser extremely slow @ 9Mb/minute. The interface is slow also as if someone hobbled Dropbox on purpose with the updated look. Why is it that companies now think they can beta test on t...
sync
upload
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi from me as well, IMightAsWellBashMyHeadIn. 

 

Can you please clarify what’s the default browser you’re using at the moment? 

 

Can you check if there are any pending updates, clear its cache, and also disable any possible plugins?

 

If that doesn’t make a difference either, please send me your browser version, and we’ll check this further.

IMightAsWellBashMyHeadIn's avatar
IMightAsWellBashMyHeadIn
Helpful | Level 5
3 years ago
Hi Nancy,

So far I have on the same PC tried Microsoft Edge v119.0.2151.44
& Firefox v119.0.1

I have also on an IPhone tried the IOS Dropbox app v352.2.2

I do not have any other trouble downloading or uploading.

Like I have said, I had no issues with Dropbox before they updated their web interface last week.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Can I ask you to try one more thing, IMightAsWellBashMyHeadIn?

     

    Try while connecting to a different network, either another WiFi or mobile data and let us know if the issue persists then as well.

    • IMightAsWellBashMyHeadIn's avatar
      IMightAsWellBashMyHeadIn
      Helpful | Level 5
      3 years ago
      Hi Hannah,

      It’s significantly faster if I change to mobile data so the issue is definitely linked to my home wifi network.

      Dropbox is the only issue I have with uploads or downloads over multiple devices over wifi.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi again! Since the issue seems to be related indeed to your WiFi connection, have you tried to restart your router? It may help.

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