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Forum Discussion

Franb1's avatar
Franb1
Explorer | Level 4
3 years ago
Solved

Uploading photos

How. Can I control the photos that Dropbox offers when I ask to upload on my phone. It has picked utterly randomly, repeated, lost any chronology and is showing deleted files. What is worse is that o...
Mobile
sync
upload
  • Jay's avatar
    Jay
    3 years ago

    Thanks for the info, currently, it isn't possible to specify which folder you want to upload from, as the mobile app detects all images on your device. 

     

    As a workaround, you could try uploading via the Android file file system by choosing the images you want, and then using the send/share button on your OS choose the option 'Add to Dropbox'.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Welcome aboard the forum, Franb1!

 

Can you provide a few more details on this? Are you using camera uploads to automatically add your photos to your Dropbox account, by any chance? Or are you having an issue when trying to download photos to your mobile device instead?

 

Any screenshots that you can upload of what you see on your end are much appreciated.

 

Keep me posted.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Franb1, we appreciate your comments about uploading files in the mobile app. 

 

We take all feedback into consideration when improving the service.

  • Franb1's avatar
    Franb1
    Explorer | Level 4
    3 years ago
    Thank you for the appreciation but a solution would be appreciated too. It is making Dropbox unusable.
    So far I have found a block of nine photographs, all exactly the same, photographs form other people that I have received in WhatsApp but never saved in any file, one random guy's profile pic, deleted photos, etc And now it is putting the photos I posted on Instagram for my job on the top of the list. I posted and then deleted the photos from my files to reduce clutter and yet here they are!! Unwelcome and obsolete!. I intended to use Dropbox for my personal textile art business but ..... Could you work with a system that does this?
    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey Franb1, are you using an Android or iOS device? 

       

      And are you on the most recent version of both your OS and the Dropbox app?

      • Franb1's avatar
        Franb1
        Explorer | Level 4
        3 years ago

        App was downloaded that morning!  not sure about OS.  But is only having internal access to files on the laptop also 'normal'?

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