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UPLOADING RAW PHOTO FILES TO DROPBOX
Why does Dropbox not upload RAW photos from Mac Photos. It seems to alter them to JPEG
Hi senator12,
I did a quick google search and it sounds like drag-and-drop from Photos to Finder exports those files using whatever the selected or default export method is. In this case, it sounds like it is exporting as jpg. You need to go back to Photos and select the original files to add to Dropbox. I don't use Photos myself, but if you go back to Photos and right click on the image you might be able to open it in its real location in Finder, or be able to "export original" somehow.
I downloaded the image from Dropbox "download" and it still arrived as a JPEG in my Macbook.
Mark
Super User II
Super User IICan you post screenshots of how you are doing it as there is something going wrong in the workflow somewhere.... Dropbox doesnt have the capability to alter files. In fact its only in the past few weeks that its started previewing RAW files.
Note that if you've imported from Apple Photos what you are probably seeing is Apple Photo's previews that it generates for the App. So somewhere in Dropbox will be the RAW file and you will see the previews.
Note that if you've imported from Apple Photos what you are probably seeing is Apple Photo's previews that it generates for the App. So somewhere in Dropbox will be the RAW file and you will see the previews.
Cant do a screen shot but it is a simple click and drag from Photos to a new empty folder in Dropbox Folder opened in Finder. It then uploads to Dropbox but only as .jpg even though the image in Photos is .cr2 ie a Canon RAW image. I have tried this with a group of images and also with a single image. All end up as .jpg even when dowloaded back to my Mac. Any more ideas?
- Ed
Dropbox Staff
Hi senator12
I spoke to our support team and they recommended that you write them via www.dropbox.com/support with names of files that you see converting into jpg so they can investigate further.
Again, I wish we could help more here but this will need a more throughout troubleshooting.
Let me know once you have your ticket open so I can pass it directly to them.
Thanks!
MapleHi senator12,
I did a quick google search and it sounds like drag-and-drop from Photos to Finder exports those files using whatever the selected or default export method is. In this case, it sounds like it is exporting as jpg. You need to go back to Photos and select the original files to add to Dropbox. I don't use Photos myself, but if you go back to Photos and right click on the image you might be able to open it in its real location in Finder, or be able to "export original" somehow.Photos exports in jpeg, tiff or png. It is possible to export in RAW/CR2 but it is very long winded but I am looking for a better way. Overall it seems to be a Photos problem that wasn't there in iPhoto. Maybe the simple way would be to save on an external drive!! Thanks for all your help.
