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Forum Discussion
UX feedback about "Join Folder" button when clicking on a shared link
As I share links (created via OS folder view) to customers, i have had several of them clicking "Join Folder" as they think that is the priority way of dealing with the link they received. My purpose...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi eternam! Sorry for jumping in.
The folders that youâre sharing with your clients, are they already shared perhaps, or are they personal/regular ones? If youâre not sure about the distinction, you can also check this Help Center article; you can tell the difference by the different folder icons.
hi Nancy, we send out 20-100 Dropbox links a week. All of them are view only shared folders.
a recent change in UI has led to constant requests for write access, and our customers cannot access their files until we stop and approve each one. I've had six in the last 30 hours, and roughly 15 emails about them, because they keep going back and clicking join repeatedly. 15 might be low. like they should be able to do with a final delivered product that shouldn't require admin intervention to approve them.
a recent change in UI has led to constant requests for write access, and our customers cannot access their files until we stop and approve each one. I've had six in the last 30 hours, and roughly 15 emails about them, because they keep going back and clicking join repeatedly. 15 might be low. like they should be able to do with a final delivered product that shouldn't require admin intervention to approve them.
