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Warning message about deleted files
I have received an email alert from Dropbox, advising that I have deleted a large number of files from my Dropbox Pro account.
When I log on to the web portal, or when I look on my Mac, all of my f...
- The deleted page wouldnt show it I'm afraid (in fact I personally find that page a bit useless!). The page doesnt show 'large deletions'.... helpful eh?
Anyway!
If you havent seen files go missing and Events (www.dropbox.com/events) isnt showing them I'd assume its a system error. That, or, it was actually an email that isnt from Dropbox - some of the more recent phishing emails going round have been very authentic.
Thanks, Mark. I don't know how to confirm whether it was a system error without Dropbox's input, obviously...and their input has been useless so far.
I did verify the origin of the email in question and it's from dropboxmail.com, which according to this article https://www.dropbox.com/en/help/9113 should be valid. The links in the email to the "deleted file events" do point to dropbox.com on https:, but they yield a 403 error telling me I need to sign in. I AM signed in...and even if I do a second signin the link fails. The only way to navigate to that deletion event would be through the Deleted Files view, which shows nothing on the date in question.
I feel like a rat in a maze at this point....but thanks for your input. Anyone else have ideas?
Mark
Super User II
Super User IIJust because it says @dropboxmail.com does not mean its come from there. Do you use Outlook for mail? Or in fact any email from a mobile device. When you are asked to input an email you can put in ANYTHING you want. Dead easy to spoof.
If the email is asking you to sign in then the email isnt relating to the account you are signed in with - so its certainly a system error, an incorrect email (phishing) or relating to a secondary account you have.
If the email is asking you to sign in then the email isnt relating to the account you are signed in with - so its certainly a system error, an incorrect email (phishing) or relating to a secondary account you have.
