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MerlinAwards's avatar
MerlinAwards
New member | Level 2
7 months ago
Solved

"We’ve interrupted your sharing activity" error - what can I do?

Hi, My sharing has been suspended but I'm not clear why? Read the help center article but I'm still no wiser on what action I need to take to get it back... Any advice would be gratefully received!...
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  • Hannah's avatar
    Hannah
    7 months ago

    Sure thing, MerlinAwards, I just emailed you. See you there!

RiccardoR's avatar
RiccardoR
New member | Level 2
7 months ago

I've got the same issue here. I'm on a mac, using Dropbox since YEARS, never such an error. Basic plan.

Lately I'm using it only to store my screenshots. I'm not sharing them with anyone, so I don't think is a bandwidth problem. I Didn't change anything in my routine (neither reinstalled/added softwares on the computer).

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey RiccardoR - sorry to hear you're having issues with this.

    Is this your first time getting this error and did you receive an email from Dropbox informing you about it perhaps? 

    • RiccardoR's avatar
      RiccardoR
      New member | Level 2
      7 months ago

      Yes, first time. I didn't receive any email from Dropbox about this.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        7 months ago

        I see, thanks for the update RiccardoR - most appreciated. 

        If you're still getting this error, let me know and I'll reach out via email to investigate further. 

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