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MarkBlu's avatar
MarkBlu
New member | Level 1
11 months ago
Solved

We need to access a file that was shared more than 7 days ago.

My Girlfriend is going through an Ugly Divorce & received in drop box a Critical Keystone Document that she sent to her Paralegal who did not open it up in the 7 Day Period & only just discovered thi...
  • Mark's avatar
    11 months ago

    Sorry to hear this :(

    If its still on her Dropbox account she can just resend it, however, if she deleted it and at the time was not a paid user then recovery only allows for 30 days recovery. If it was over that 30 days its not recoverable, at all, via Dropbox I'm afraid. 

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