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Forum Discussion
GoeminBakeru
2 years agoNew member | Level 2
Why are my file uploads being renamed?
For work, I have to upload different files to various clients' Dropbox folders, usually with specific instructions on what to name them. However, often the files I upload will have their names changed...
GoeminBakeru
2 years agoNew member | Level 2
I am sending through a file request, yes. That would explain why it is repeating my name again. But why sometimes does it take off my name from the beginning of the title. Such as making "John Doe- File 1" into "File 1 John Doe"
Jay
Dropbox Community Moderator
2 years agoAutomations can also affect file request folders, so this is most likely why the name is moving around. Again, this is only something that the owner of the folder can look into, as you're not doing anything wrong, nor have any control on how your files appear there.
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