Forum Discussion

JCRCAN's avatar
JCRCAN
Explorer | Level 3
2 years ago

Why are my files outside the Dropbox folder being synced to Dropbox?

Why unexpectidly, all my files appear with the Dropbox logo icon on my PC, as shown below?
desktop
Dropbox Backup
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi JCRCAN, thanks for messaging the Community!

 

It looks like you might have activated the Dropbox Backup feature on your account, since the Documents folder shows the sync icon.

 

You can disable it by following these steps.

 

If you need any further assistance, please let me know!

  • JCRCAN's avatar
    JCRCAN
    Explorer | Level 3
    2 years ago

    Thanks for your quick reply. Unfortunatly I can't find the proper Dropbox Icon with the "Synchronisation and Sauvegarde" line of command. My account set up must be wrong.

    I used it initially to receive files from others and now I realize that all my personal files seem to be stored on Dropbox.

    No surprise that I have been recently informed by Dropbox that my storage space needed to be extended. However it was not my choice to use Dropbox as a back-up system, since I do it myself.

    And now I am stock with this situation. Any other clue to get out of that?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Could you check to see if the backup is visible on the Dropbox site instead, and if you can disable it from there?

      • JCRCAN's avatar
        JCRCAN
        Explorer | Level 3
        2 years ago

        Yes I can see my Document directory on the DropBox site as shown below:

        And when I enter in th Backup page this is what I am invited to do:

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