Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
dianefranklin
2 years agoExplorer | Level 3
How to move Files to a Folder Outside Dropbox on Mac
I would like to move some files out of Dropbox to another folder on my Mac, outside Dropbox, in order to archive them but also to have them no longer taking up Dropbox space. After searching the help files, I have found no way to do this. Does any one know if it's possible to do what I want? Thank you.
You can definitely do it that way, Diane.
Meaning you can just download the files from the website and then delete them from the account. It will work the same.
28 Replies
- Hannah2 years ago
Dropbox Community Moderator
Hey dianefranklin, thanks for joining our Community.
Do you have the Dropbox application installed on your Mac computer?
If you do, and if all your files are set to 'available offline', you should be able to drag them out of the Dropbox folder in Finder, and drop them to any other location you want.
This will delete them from Dropbox and move them to the location you chose.
If Dropbox space is the issue, you can always make your files 'online-only' or use selective sync, to free up some space, without deleting files from Dropbox.
Let me know if you have any questions!
- dianefranklin2 years agoExplorer | Level 3
Thanks for the information. But I could not find anywhere to see the files to be available offline. Can you explain how to set them as available offline?
The closest thing I found that might work was being able to download the files to another place on my computer. But that seemed to require me to download the files one at a time. I'd like to move the entire folder at once.
Thanks.
- Hannah2 years ago
Dropbox Community Moderator
No worries, Diane!
You should be able to right-click on the Dropbox folder itself and choose "make available offline".
- dianefranklin2 years agoExplorer | Level 3
Thanks, but right clicking doesn't work. These are the options I get when I right click on the folder:
I'm working on a Mac, OS 12.1. Any other suggestions?
Thanks
- Jay2 years ago
Dropbox Community Moderator
Hi dianefranklin, you're currently using the Dropbox site.
Please could you open Finder instead and locate your Dropbox folder and check the files there?
- dianefranklin2 years agoExplorer | Level 3
Hi Jay,
I just did what you requested and "make available offline" is not a choice when I right click in Finder.
Any other thoughts?
Thanks,
Diane
- Hannah2 years ago
Dropbox Community Moderator
Hey Diane, can you send us a screenshot of how your files appear in the Dropbox folder?
- dianefranklin2 years agoExplorer | Level 3
I couldn't figure out how to attach a screenshot so I just copied the jpg into the message. This is how my files look when they appear in the Dropbox folder.
I did figure out how to download Dropbox files to another folder on my hard drive. When I then deleted that downloaded folder in Dropbox, however, it didn't seem to reduce the Dropbox usage. I'm not sure why.
- Jay2 years ago
Dropbox Community Moderator
Are you sure that the folders are deleted from within the Dropbox folder? Do the folders still appear on the Dropbox site when you login to your account?
When you click the Dropbox icon once, in the menu bar at the top of the screen, what message do you see on the bottom left?
- dianefranklin2 years agoExplorer | Level 3
No, the files no longer appear when I log into Dropbox on the web.
The message I see at the bottom of the screen is 1.75 GB of 2.25 GB used. That's the only message I saw. I believe that that was the same amount of storage that I had left before deleting my files.But they weren't huge files.
Should I just continue downloading files as I've been doing and deleting them from Dropbox since I don't seem to have any of the other options indicated in earlier messages?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!