Forum Discussion

JCRCAN's avatar
JCRCAN
Explorer | Level 3
2 years ago

Why are my files outside the Dropbox folder being synced to Dropbox?

Why unexpectidly, all my files appear with the Dropbox logo icon on my PC, as shown below?
desktop
Dropbox Backup
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you check to see if the backup is visible on the Dropbox site instead, and if you can disable it from there?

JCRCAN's avatar
JCRCAN
Explorer | Level 3
2 years ago

Yes I can see my Document directory on the DropBox site as shown below:

And when I enter in th Backup page this is what I am invited to do:

  • JCRCAN's avatar
    JCRCAN
    Explorer | Level 3
    2 years ago

    You must absolutly solve this unacceptable situation. I don't have control on my own PC environment!

    I don't what to use Dropbx anymore! It is a mess!

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey JCRCAN - sorry to jump in here, but could you clarify what happens when you click on the 'C'est parti !' button shown in your second screenshot?

       

      Also, if you have the Dropbox desktop app installed and running on your computer at the moment, could you take a look at the backups tab in the app's preferences and let me know if you're able to disable your backups from there?

      • JCRCAN's avatar
        JCRCAN
        Explorer | Level 3
        2 years ago

        Here is what I got from the "C'est parti" button and the next "Plus f'info" button:

         

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