You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Why are my photos being duplicated in a different aspect ratio?
When transferring photos to Dropbox from the iPhone, it duplicates the photos, changing the 16:9 format to the 4:3 format. What is happening?
I have the app installed on my cell phone and it automatically transfers to my PC.
Jay
Dropbox Staff
Dropbox StaffDo you take pictures using the built-in camera on your phone? Do you add any filters to your images during the picture taking?
Good morning.
I'm not using any filter. I take photos in standard mode. And the problem persists. When I go to Drop, there are always 2 photos, one of which is cut off from the sides.
- Jay
Could you clarify what you mean by 'standard mode'? By default, images should be 16:9, and Dropbox can't change your images in this manner. It will only upload what is generated by the phone, which would mean the images could be 4:3, and then the original unfiltered 16:9 image is also uploaded.
Do the filenames have different dates and times, or are they exactly the same?
Could you attach a screenshot showing what you see when you take a photo on your phone, while hiding any personal info?
Taken in initial 16:9 mode. And when passed to Drop, 2 photographs appear, one of which is cut off from the sides
