Forum Discussion

thg82's avatar
thg82
New member | Level 2
6 months ago

Why can't I share a folder on my account?

I open Dropbox, select share for one folder, write an email and it say "The sharing could not be completed" but nothing about why. It's a simple folder only with Word docs with pictures in with foo...
Shared Folders
thg82's avatar
thg82
New member | Level 2
6 months ago

I have newer shared something from Dropbox before, but as I write, as I share the first time the folder today, it say something fail about the mailadress I write.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for the info, I've sent you an email, please could you reply to it when you get a chance?
    In the meantime, if there's anything else we can assist with, feel free to reply back here!

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi there thg82​ and welcome to the community 🤩. Just checking in to see if you were able to get the folder sharing issue sorted?

    If you’re still running into any trouble or have more questions, feel free to let us know... we’re always happy to help!

    T😸 (Dropbox Community Manager)

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