Forum Discussion

Erin Mullen - Mullen Law LLC's avatar
Erin Mullen - Mullen Law LLC
New member | Level 2
2 years ago

Why do I need to approve shares and transfers for other users to access the information?

I am an attorney who uses Dropbox to share information I am required to share by the Courts.     Unlike previous iterations of Dropbox, I am now unable to share/transfer a file or folder without ...
FAQ
Share
Shared Files
shared links
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Erin Mullen - Mullen Law LLC, thanks for bringing this to our attention.

 

Could you clarify exactly how you're sharing information to other users, step-by-step, in order to determine what feature you're using on the Dropbox site?

 

This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!