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Forum Discussion
Lindanew
1 year agoExplorer | Level 4
Why is my Documents folder in my Dropbox folder?
After many years using the same computer, we purchased a new one. There are many things different from the "old days". I feel like a total newbie! I somehow ended up with my documents folder in Dr...
Lindanew
1 year agoExplorer | Level 4
Hi Walter, Thank you for reaching out. I don't know how to do a screen shot on the computer. I opened the list that shows all the different items on my computer, under categories like Quick Access, One Drive, Dropbox, This is what the address says at the top of the list . C:\Users\gljcm\Dropbox\Documents\Alan June 22\ALAN\Documents\BOB'S 70th BIRTHDAY\70 B'DAY WISHES BOB I have tried to do a screenshot, but it says it is too large.
Nancy
Dropbox Community Moderator
1 year agoHi Lindanew, hope it’s OK if I jump in. Is it possible you simply dragged the Documents folder within Dropbox on your computer?
If you go to this page, do you see your Documents folder there?
- Lindanew1 year agoExplorer | Level 4
Nancy i believe that is exactly what happened. My hand shook as i was moving the mouse. I didn't even realize i had dropbox on the computer but it was apparently there from 2022. The documents all ended up in the dropbox.
- Lindanew1 year agoExplorer | Level 4
I apologize for not answering sooner. I have been in and out of hospital this past week. First time I've been on this computer since i asked this..
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