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Forum Discussion
Lindanew
2 years agoExplorer | Level 4
Why is my Documents folder in my Dropbox folder?
After many years using the same computer, we purchased a new one. There are many things different from the "old days". I feel like a total newbie! I somehow ended up with my documents folder in Dr...
Nancy
Dropbox Community Moderator
2 years agoHi Lindanew, hope it’s OK if I jump in. Is it possible you simply dragged the Documents folder within Dropbox on your computer?
If you go to this page, do you see your Documents folder there?
Lindanew
2 years agoExplorer | Level 4
Nancy i believe that is exactly what happened. My hand shook as i was moving the mouse. I didn't even realize i had dropbox on the computer but it was apparently there from 2022. The documents all ended up in the dropbox.
- Lindanew2 years agoExplorer | Level 4
I apologize for not answering sooner. I have been in and out of hospital this past week. First time I've been on this computer since i asked this..
- Walter2 years ago
Dropbox Community Moderator
No problem at all Lindanew - I hope you're feeling better now.
As for the issue at hand, do you see the Documents folder in your account's homepage as Nancy suggested?
- Lindanew2 years agoExplorer | Level 4
Yes Walter. I took a pic of it with my camera and tried to attach it here but it doesn't take the file. Basically, the list goes: Dropbox then indented: Documents, indented: Alan June 22, indented: Alan, indented :Documents again, and :my first file 2017 rental income.
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