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ST2025's avatar
ST2025
Explorer | Level 4
5 months ago

Why is my sharing activity interrupted on my account?

Haven't used Dropbox for ages, needing to send a video to an 80yr old friend (taken on my phone today, to show them how to do an easy balance exercise with "wobble foam" aka balance pad. I am getting...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hey there, ST2025​, I hope you're doing well!

It seems like your sharing capability has been interrupted. You can see more about what could have caused this in the relevant Help Center article that I hyperlinked. 

No need to worry, I just reached out via email in order to be able to check some account-specific info.

Reply back to me, and we'll investigate further. Thanks a bunch!

ST2025's avatar
ST2025
Explorer | Level 4
5 months ago

Hi Megan, thank you very much. I am well below bandwidth I think, been approx 18 mths since I used Dropbox. My storage says I have approx 1/2 used in terms of storage.
So appreciative of you looking into it please. Cheers.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi ST2025, I reached out to your Community-linked email address, but I see no reply back from your end. 

    Can you confirm that you received my message? 

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