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pedrobucher's avatar
pedrobucher
Helpful | Level 6
2 years ago

Why is syncing slow after reorganizing documents?

I was trying to upload 125 low res images into a folder and while uploading those, I thought about reorganizing some old documents.
These old docs were already uploaded and the only thing I changed was a folder within its main folder. I didn't add or delete anything.

After reorganizing that old documents, Dropbox app showed me a 11 hours estimate for the 125 low res images to upload. 
This usually takes less than 5 minutes here.

Dropbox, PLEASE add some kind of upload priority feature.
I don't see why I should wait for some old files that are already synced, instead of prioritizing new and more urgent files.

Sorry in advance for my English. Not my native language.

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi pedrobucher, thanks for bringing this to our attention.

     

    Could you check your bandwidth settings in the Dropbox desktop application to see if they are restricted in any way?

     

    This will help me to assist further!

  • pedrobucher's avatar
    pedrobucher
    Helpful | Level 6
    2 years ago

    Unrestricted. Always been.

    I've already asked for a feature like this and got the topic archived.

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Has there been any change in the syncing status of the app? What happens if you make another change?

     

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

  • pedrobucher's avatar
    pedrobucher
    Helpful | Level 6
    2 years ago

    It's oscillating between 8 and 22 hours.

    | Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following  ?
    Nothing. Renaming/reorganizing the old folder in Dropbox was the reason for this for sure. Seems that Dropbox is re-syncing already uploaded files just because I changed one folder's location.

    I have nothing else consuming data, no downloads, uploads, video streaming... nothing.

     
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey pedrobucher - sorry to jump in here, but have you tried rebooting your computer and internet router at all since you first noticed this?

     

    If you did and this persists, please send us a screenshot of the app's current status to have a better look into this.

     

    And yes, it's possible that the desktop app is re-indexing your database since you re-organized your files. 

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