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joanne stewart's avatar
joanne stewart
New member | Level 2
7 months ago

Why is there a charge for someone to access a shared folder in Plus?

I have a Plus account which I upgraded to be able to share my wedding photos with family and friends. When I sent the link to the folder to my father, he was immediately asked to pay £8 and set-up hi...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hi joanne stewart, thanks for bringing this to our attention.

Just for clarification, did you share a folder directly with another user, or did you share a link to the folder?

This will help me to determine which method you used and why they were experiencing this behavior on their account.

Keep me updated with the details!

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