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Forum Discussion

Leo289's avatar
Leo289
Explorer | Level 3
2 years ago
Solved

Why the Dropbox constantly makes my files online-only even if I make them local?

Recently, I found that after I make some files locally, if I leave it aside like 10-20 minutes, I will find them online-only again. It is quite frustrating because it means that I have to constantly ...
desktop
sync
  • Jay's avatar
    Jay
    2 years ago

    Hi Leo289, could you try instead right clicking the file and choosing Make available offline and let us know if you experience this issue on those files as well?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for that! Out of curiosity, if you open the folder and make its files available offline directly, instead of the folder, are you experiencing the same behavior?

Leo289's avatar
Leo289
Explorer | Level 3
2 years ago

I just noticed that the green tick will appear if I right click the folder and choose "make available offline". But usually, I will click the download symbol right next to the folder, but there won't be a green tick. 

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    When making your files/folders available offline in general, are you right clicking on them and selecting the “Make available offline” option or are you usually clicking on the cloud icon with the arrow next to them?

     

    I’d just like to confirm that this is happening no matter the way you download your files locally, and not just when you click on the cloud icon.

    • Leo289's avatar
      Leo289
      Explorer | Level 3
      2 years ago

      I  think most of the time I will click on the cloud icon with the arrow.  So far, “Make available offline” seems to keep everything local.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi Leo289, could you try instead right clicking the file and choosing Make available offline and let us know if you experience this issue on those files as well?

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