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Luiz S.1's avatar
Luiz S.1
New member | Level 2
21 days ago

Why was my sharing activity paused?

Hi.  I almost don't use my personal dropbox account and yesterday I got this message "We’ve interrupted your sharing activity. For details or to contact support...". My free account can't contact s...
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imaginare's avatar
imaginare
New member | Level 2
21 days ago

I am having the same problem.  I have only four folders on Dropbox and rarely use the site.  Why am I being banned for excessive public activity? How do we fix?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
21 days ago

Hi there, imaginare​, let's jump right into this!

It sounds like access to your sharing was paused on your account.

Have you checked this article to see if any of the files you're trying to share, or have already shared breaches the Terms of Service? You can also take a look here for more info.

Lastly, how long has it been since you received an email from Dropbox and also got the error message as well?

Let us know more and we'll take it from there.

About Create, upload, and share

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