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marcok's avatar
marcok
Explorer | Level 3
7 months ago

Windows quick search access to Dropbox files in the cloud

Hi so I´ve got a temporary laptop while my current one is being fixed. Loaded the DB app and told it to leave all my files in the cloud.
The app did but a Dropbox icon in Windows Explorer on my new laptops desktop (the folder icon on the taskbar) but when I click on it I don´t see my files, just a bunch of what looks like install files and cache.

I´d like to avoid having to download all my files to this new temp laptop for security reasons and also my DB is quite large.
I´d like to have access to the files from Windows Esdplorer  and also when working with MS Word and Excel to be able to retireve and save the
docs or spredsheets to the DB Cloud. There is a beta for adding DB to MS Word but you have to get an invite.

On-balance it would be ideal if I could somehow link to the DB files in the cloud via some kind of link or shortcut in Windows Explorer?

 

Thanks,

 

-Marc

desktop
sync
Windows

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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi there marcok - thanks for using Dropbox and welcome to the Community!
     

    You should be able to achieve what you had in mind with online-only files in Dropbox normally. 

     

    Could you clarify your computer's OS, and the status and version of the Dropbox app as shown in your system tray? 

     

    Thanks!

    • marcok's avatar
      marcok
      Explorer | Level 3
      7 months ago

      Hi and thanks for your message. Yes I agree with you -let me add a little detail and then answer your question: when I installed DB on the new laptop I was asked to check off which folder or files I wanted to keep locally on the Laptop. I didn't check any as I, for this laptop which is temporary, didn´t want to have anything saved locally.   So I'm wondering if by doing that that resulted in this current issue?

       

      So to answer you question:
      I'm on Win 11 Home Edition Version 10.0.22631 Build 22631
      DB Version: 208.4.5824

      I´d love to insert a screen screenshot of what I'm seeing but it appears there's not way to do that.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        You should be able to add a screenshot through the camera icon within your reply's box marcok 

         

        Could you give it a go and let me know if it works for you?

         

        As for changing your syncing settings now, have you tried adjusting them through the sync tab in the app's preferences? 

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