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Forum Discussion

Carly B.'s avatar
Carly B.
Explorer | Level 3
5 years ago

Word documents won't save to dropbox - goes back to 'Document 1'

If I start a new Word document ("Document 1") and go to save it to a Dropbox folder with a new name ("The saved document"), the document window will have the new name across the top for a couple of s...
desktop
Microsoft Office
sync
Third Party Integrations
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the update, Carly!

What happens if you try to create a Word file directly from Dropbox (locally, not the website)?
robestoll's avatar
robestoll
New member | Level 2
5 years ago

How do you create a word doc direclty from dropbox? That doesn't make sense. You open word, click new and word creates the doc. I have the same issue and it's super frustrating.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hi robestoll, you can create a Word document via the Dropbox site, and you can edit it from there as well.

    What version of Word are you running, and on what device are you experiencing this issue?

    Any other info or screenshots would be helpful!

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