Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

blackandwhitedoggo's avatar
blackandwhitedoggo
New member | Level 2
3 years ago
Solved

"You seem to be having internet issues" error preventing upload even w/o Internet issues present

Trying to use Dropbox for the first time, a relative set up an account w/ 2TB of storage so we could share old home movies. I'm trying to upload one that's like 7GB and almost two hours, unders...
Error Messages
sync
upload
Web
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    Thanks for your patience while we looked into this. Our engineering team has implemented a change that they believe may solve this issue.

     

    Go ahead and re-attempt any failed uploads and let us know if it works or if you are still receiving the same error message. I will pass this information along to the investigating team.

     

    Regards,
    Ben

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I'm afraid we can't access the link you shared for security reasons Fuuka - you can alternatively use the insert photo option (the camera icon) within your reply's box to attach a screenshot in your response. 

 

Can you give that a go please?

Fuuka's avatar
Fuuka
Explorer | Level 4
3 years ago

Oh! No problem, thanks for the walkthrough.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content