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toniarregui's avatar
toniarregui
Explorer | Level 3
4 years ago
Solved

20 GB not showing on my Dropbox account

I got extra 20GB space from N26 Bank. I can see them on my settings. Yet Dropbox does not see them as storage space to be synchronized, it only counts the 3,88 GB that I got long ago by telling frien...
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Storage space
  • Mark's avatar
    Mark
    4 years ago

    What does www.dropbox.com/account/plan show? 

     

    Please also remember that the N26 promo space is limited to 12 months, so, it may have expired now. 

dwhamilton's avatar
dwhamilton
Explorer | Level 3
2 years ago

I now can see and access my files on my personal account. I still see the "using 7.7 Gb of 2.000 Gb" put I believe the discrepancy is because I have a 2.0 basic account with the additional 5.75 coming from referrals. Your and other responses were helpful. I believe this can now be "cleared" as an accepted solution ... but I don't see the button now.

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