Forum Discussion

guruuno's avatar
guruuno
Helpful | Level 6
2 years ago

ACTUAL SPACE BEING USED TO COMPARE ONLINE VS OFFLINE

I wish to view my actual use of storage online vs. offline. If I choose to make available offline, then they should be equal. All past searches as well as Google searches reference old screenshots ...
Storage space
guruuno's avatar
guruuno
Helpful | Level 6
2 years ago

AS PER ONLINE REPORT VIA APP=Personal Dropbox space

Using 395.5 GB of 2.03 TB, Regular files (391.7 GB), Backup (0 bytes), Replay (0 bytes),Shared files (3.7 GB), Unused space (1.6 TB)

AS PER ON MAC DROPBOX FOLDER

424,776,499,673 bytes (425.25 GB on disk) for 158,304 items

Where are the missing files, why are they not syncing to cloud, why is there no ###,### ITEMS as shown on the desktop OS and not showing on the cloud referenced app?

Just to be clear here, mass confusion, why?  SO many posts on these forums with SO many issues, what is it about Dropbox that makes life SO difficult?  

AND, following up regarding why I cannot see managing of right context menu to make ALL OFFLINE available?

  • Roga41's avatar
    Roga41
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi Guruuno,

    You might want to check in your Dropbox account via the web browser by or by clicking this link while logged in on your account : www.dropbox.com/account/general and go to Preferences , then scroll down to the bottom you will see , as shown in screenshot " Online-only files on Mac". This will help you find out which files are taking up your hard drive space because if you turn the enable button ON , the system will display the file sizes in Mac folder as zero bytes so you can easily know which files are all saved in your Hard Drive . Those listed as zero bytes are automatically regarded as online-only files. Hope this helps, 

     

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