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Forum Discussion

KSCPA301's avatar
KSCPA301
Explorer | Level 3
3 months ago

All of my files/folders are online-only, but they still take up space from my hard drive.

Device MacBook Operating System/Browser (if using the web) Sequoia 15.6.2 Dropbox App Version (if using the app) Unknown Dropbox Plan Unknown Question or Issue All folders an...
desktop
Storage space
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Thanks for posting on our Community, KSCPA301. 

Can you send me a full screenshot of the syncing icons you see next to your Dropbox files/folders? 

I’d also like to know the current syncing status and app version of your desktop app. 

Finally, if you have any active tickets about this with our support team, please send me your ticket number(s) here and I’ll take a look for you. 

Keep me in the loop.

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