Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
All of my files/folders are online-only, but they still take up space from my hard drive.
Device
MacBook Operating System/Browser (if using the web)
Sequoia 15.6.2 Dropbox App Version (if using the app)
Unknown Dropbox Plan
Unknown
Question or Issue
All folders an...
The desktop app keeps disconnecting, with an error message
You can’t open the application “Dropbox” because it is not responding.
233.3.4791
Uploading about 90,000 files and downloading 383,000 files
The files being downloaded are all marked online only
- Megan
Dropbox Community Moderator
Hi KSCPA301!
Based on the app version that you're using (233.3.4791) it seems you have the beta version installed instead of the stable one. That could be the culprit there.
Can you try to uninstall Dropbox from your computer using these steps?
Once you do this, please access your account settings online and then toggle the Early Access setting to Off. After that reinstall the stable version using this link.
Once you reinstall the app, please give it some time to sync your changes and update your files. After the app has been updated, you should be able to change the status of your files from available offline to online-only, and calculate your hard drive space.
I'll be waiting for your update once you try this, to let me know if the behavior remains the same. Thanks!
