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Basic Account Space reduced from 16GB to 2GB
I had 16GB of storage space on my basic account due to referrals I made. Few months ago they reduced it to 2GB. I thought storage increases earned through referrals did not have an expiration.
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Hey thejanman, welcome to our Community!
Referral space is indeed permanent, and does not get removed from your available quota, so let's see what we can find out.
Where did you initially see that your space was down to 2 GB?
If you go to your account settings here, how much space does it report?
If it's a different amount, is it possible that you have a second free account with just 2 GB instead?
Let me know what you find.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThe maximum space you can earn through referrals is 16 GB on the Basic plan while this goes up to 32 GB if on the Professional, Plus or Family plans free4cat00
Did you redeem a different promotion in the past perhaps which granted you with more quota?
My space seems reduced to 2GB on some pages and in a warning mail.
On the https://www.dropbox.com/manage/subscriptions/dropbox-single-seat
on the other hand it seems to have right (almost 8GB) amount.
