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gd1235's avatar
gd1235
New member | Level 1
11 months ago
Solved

Can someone with a paid account share their storage space with me?

I have a client who has a paid subscription dropbox - I am using the free version can this client share his storage with me? he shares his file but since i reach the space my files are not syncing wi...
Shared Folders
Storage space
  • Hannah's avatar
    Hannah
    10 months ago

    Hey from me as well, gd1235.

    If you don't already have an account to use, I would suggest creating one and then getting your client to invite you to the shared folder, using the email address you used to create the account.

    I hope this helps!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi gd1235, if your account is overquota, any edits or new files added into your Dropbox folder won't sync to your account online, meaning they won't sync to that other user via the shared folder.

In order to sync files, you'll need to free up quota on your account, use referrals to earn quota, or upgrade your plan in order to get more quota.

gd1235's avatar
gd1235
New member | Level 1
11 months ago

Hi Jay thank you - only me has to do this or also my client? he is also in the free version as well. 

  • Roga41's avatar
    Roga41
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hi gd1235

    If he doesn't have issues with the syncing, it means he still has enough space to cover the shared files, probably because he doesn't have much files stored in his account. So, the need to increase space may only have to do with you since you already have files stored aside from the files shared with you by your client. Anyway, your client will know it if he is running short with space because the system will tell him to continue accessing the shared files, he will have to upgrade or increase his storage. Hope this helps 

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