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BenAltizer's avatar
BenAltizer
New member | Level 2
3 years ago

Cannot Make Files Online-Only On Mac

I am essentially out of space on my computer despite having plenty available in the cloud, and the hundreds of gB's I'm using are taking up space on both my dropbox and my computer itself. When I rig...
desktop
Mac
Storage space
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey BenAltizer!

 

Can you please click on the small Dropbox icon in your menu bar, and send me a screenshot of the window that will appear? 

 

Also, when right clicking on your files within the local Dropbox folder, are you seeing any other Dropbox options, besides the “Make online-only” one that seems to be missing?

Telmasaf's avatar
Telmasaf
New member | Level 2
3 years ago

Hello,

 

I  am finding the same problem. 

I have a MacOS CatalinaCalina 10.15.7, and when I right-click on the Dropropbox folder in Finder, there are several other options available, but not the `make online-only`option.

 

Do you have suggestion to this issue?

 

Thank you

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    HI Telmasaf, could you attach a screenshot showing exactly what options you get when right clicking the Dropbox folder on your machine?

    • raf99's avatar
      raf99
      New member | Level 2
      3 years ago

      I'm having the same issue on 10.15.7.

      No options for online only

       

      No option for online only or smart sync, but the extension is enabled, dropbox is on the latest version, and I get other dropbox options when right clicking the files. The files are showing up with the green checks indicating that they are synced and changes made to the files do sync across devices, but there is no way to mark files are online only.

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi raf99, could you clarify what you mean by extension? Are you referring to the online-only option on the Dropbox site?

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