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LynDoh's avatar
LynDoh
New member | Level 2
3 years ago
Solved

Can't clear my storage space

Hi, I volunteer with a community radio station.  They have 2tb storage but I only have the basic as I only use it for 1 job per week.  I wasn't able to do my work for them this week as my dropbox st...
Storage space
  • Walter's avatar
    Walter
    3 years ago

    You can delete your backups if needed to free up some space by clicking on the ellipsis button and then on the delete option.

     

    Let me know if you have any other questions, Lyn. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there LynDoh, sorry to hear you're having issues with this.

 

Could you let  us know what your plan tab is reporting in regards to your quota?

 

Do you see any files or folders taking up space in your homepage or your backups  page perhaps?

 

Keep us posted!

  • LynDoh's avatar
    LynDoh
    New member | Level 2
    3 years ago

    Hi Walter,

     

    It's all in the backup folder.  How do I clear this out?

     

    Kind regards

    Lyn

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      You can delete your backups if needed to free up some space by clicking on the ellipsis button and then on the delete option.

       

      Let me know if you have any other questions, Lyn. 

      • ctenney919's avatar
        ctenney919
        New member | Level 2
        2 years ago

        where is the ellipsis button, how do i find what you are talking about. do i go to accounts or a folder. how do i find the right place?

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