Forum Discussion

CatzrUs's avatar
CatzrUs
Explorer | Level 3
6 years ago

Can't use new Quicken code for 5GB storage

When I entered the code that Quicken provided Dropbox said I've already used that code.  Maybe I used that code in the past, but it was years ago for only 2G. This code is for 5GB, and since this is ...
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jb202009's avatar
jb202009
New member | Level 2
6 years ago

When I enter the code that Quicken provided it says I have already used a code of this type. I checked troubleshooting suggestions and looked at my plan/account/promos and I've never used a Quicken code before. I checked the community help and another individual was encouraged to log a ticket but the link provided put me in a loop without a solution. Can you please help me to figure this out?

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