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Can't use new Quicken code for 5GB storage
When I entered the code that Quicken provided Dropbox said I've already used that code. Maybe I used that code in the past, but it was years ago for only 2G. This code is for 5GB, and since this is ...
@Daphne I'm having exactly the same problem. Quicken includes an ongoing 5GB of Dropbox with my subscription, but I am unable to redeem the latest code in my Dropbox account at https://www.dropbox.com/coupon. I get the error "You have already claimed a code of this type."
That's true, I did claim a code of this type last year, but Quicken provides a new Dropbox 5GB coupon code each year, and it's the new code that isn't working. (I don't see any reference to Quicken at https://www.dropbox.com/account/plan, if that helps.)
Quicken's support article How to Redeem Your Free 5GB Dropbox Offer makes it clear the folks at Quicken think they're offering their subscribers 5GB of Dropbox each year—not just a one-time bonus: "The Dropbox code will provide one year of additional storage. After one year, upon your renewal of Quicken, you will receive a new code for another year of upgraded storage." [emphasis added; again, to be clear, it's this new code that Dropbox is rejecting]
It seems like maybe the Quicken redemption codes were set up wrong in Dropbox's system. Should I contact Quicken support about this?
What happened to me was that I did not use the link in Quicken's message but typed it manually. I did not wind up on a secure webpage and could not enter code. It would have been easier if Quicken gave a fully qualified URL.
Thanks
