Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

djhgarvin's avatar
djhgarvin
Explorer | Level 3
2 years ago
Solved

Chatting with the sales team didn't help with my inquiry to increase my storage space

As a fairly long-term customer...I want to give a STRONG recommendation that you have some sort of way for us to speak by phone with sales and tech assistance...The chat option is terribly frustratin...
Storage space
  • Walter's avatar
    Walter
    2 years ago

    Hi there djhgarvin - thanks for taking the time to share your thoughts on this with us and I'm sorry to hear about this.

     

    I've passed your feedback about your support options and your experience with our sales team on to the team and you can let us know if you have anything else to add.

     

    Thanks!

     

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there djhgarvin - thanks for taking the time to share your thoughts on this with us and I'm sorry to hear about this.

 

I've passed your feedback about your support options and your experience with our sales team on to the team and you can let us know if you have anything else to add.

 

Thanks!

 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!