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Forum Discussion
dber
8 years agoNew member | Level 2
Dropbox folder size is wrong
In windows 10, dropbox app is up to date. All below size was checked in windows explorer (right click -> properties : size) Dropbox root folder size : 11.7 gb subfolder 1 size : 11.7 gb...
- 8 years ago
Sorry for that jeedee23 - from what I understand your issue here is that the syncing takes more time than expected after re-linking a specific device to your account, right?
As for the last part of your inquiry about a "Snapshot" of your data - this is not possible at the moment - there might be some 3rd party apps or services that are designed to do that but this would be out of my scope of expertise.
Note that if you already had the files located in your device, you could go with the "Advanced" options when re-linking this particular device and point it to your already existing Dropbox Folder so as to avoid re-syncing all of your data.
Finally, if you still have questions about this or think it should be investigated, let me know and I'll reach out to you via email to have a more in depth look into it with all of our tools available.
Thanks!
jeedee23
8 years agoExplorer | Level 4
Hi Walt 3R,
I did not get an answer to my question. I presume you did not read the problem very well... All of the solutions you imply are already known to me.
Bandwith in Belgium is 200 Mbps.
But I already have an up to date dropbox in my network.
So why download and upload the **bleep** thing.
It says : "uploading 16000 + files", which are not needed for uploading... remaining 905000 files, while there are 'only' 700 000 files...
I think it is better to download the whole dropbox, than to sync an existing one...
Frustrated10101
8 years agoNew member | Level 2
Dropbox, can you PLEASE provide a solution to the above issue!!?? I am experiencing the same: TOTAL inaccuracy of a folder size and file count for all the contained nested folders and files. This is an OUTRAGEOUS issue. For a file management/synching system, there is NOTHING more important than the integrity of the files which includes file counts and file sizes. Users rely on that information is total critical ways, like relying on a car having 4 wheels. Totally careless to let this slip by. Please provide fix ASAP.
- Walter8 years ago
Dropbox Community Moderator
Sorry to hear about this Frustrated10101 - could you share a screenshot of your problem so I can have a better visual of what's wrong so as to send you the most appropriate information?
Thanks in advance for your reply and happy Monday!
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]
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