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WhyForceAUsernameToReadForum's avatar
WhyForceAUsernameToReadForum
New member | Level 2
3 years ago
Solved

Dropbox is lying that I am out of storage

My files are no longer syncing with another app due to dropbox incorrectly stating that I am out of storage. I just deleted almost everything (which still wasn't over storage even then) but it didn't...
Storage space
Jean Chan's avatar
Jean Chan
Explorer | Level 4
2 years ago

How soon it take to refresh the storages ?

 

As i deleted the backup files. Dropbox still shows i used up 23GB

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Jean Chan, I'm sorry to see you're having an issue with your storage.

 

Can you check the plan tab in your account settings, to see how much usage it reports there?

  • Jean Chan's avatar
    Jean Chan
    Explorer | Level 4
    2 years ago

    Using 23.3 GB of 23.25 GB

     

    But i have calculated all my files. It doesn't add up to 23.3Gb

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