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Forum Discussion
Jon C.10
3 years agoCollaborator | Level 8
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...
- 2 years agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
Jon C.10
3 years agoCollaborator | Level 8
ommphoto you're welcome. I emailed Appleinsider, 9to5mac and macrumors to try and get some heat under it. As of typing the first 2 have run the story.
Your understanding matches mine - at some random point when we restart the app, we'll be forced to switch to the internal drive.
Two workarounds have presented themselves so far:
1. Move your user folder itself onto the external drive so ~/Library/CloudStorage is by definition on the external drive. Only a good idea if the external is a fast SSD, and fiddly with permissions by all accounts.
2. Edit /etc/fstab to make the external drive mount at ~/Library/CloudStorage. This is apparently supported by unix operating systems, although a bit over my head. I saw someone on Appleinsider got it working (see pic). We're going to test this as it is potentially the least disruptive route. Will it work properly though? Hard to say.
We really could use comment from dbox_ on this..
pete l.3
3 years agoHelpful | Level 6
I think what you say is totally on point. We need to know if DB even see this as an issue, and something they would like to fix,
or as a 'non issue' for most people. I guess we are not most people.
A work-around would be great short term, but longterm not so much.
- millifoo3 years agoHelpful | Level 7
Spoke to "Customer Service" for 45 minutes. They repeated the party line of "this is Apple's fault, we have no choice". I asked to escalate SIX times, and the customer support person refused.
- millifoo3 years agoHelpful | Level 7
One more tidbit from my discussion with Support: I pointed out multiple times that Microsoft appears to have worked around the Apple problem; they completely ignored those comments.
- tremelo683 years agoNew member | Level 2
This is BS and unacceptable from a major player in the cloud storage world. Sounds like Apple would like people to use iCloud storage more (and pay them more), but DB should easily be able to map their syncing to external drives.
- jakobsjobom3 years agoHelpful | Level 6
Escalating does not help at all. Done it two times. The same copypasted answer each time...
- marcosdutra3 years agoHelpful | Level 6
I thought the questions would nestle below the posts. I'm not escalating.
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