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RayhanHosain's avatar
RayhanHosain
Explorer | Level 4
3 years ago
Solved

Dropbox says I am running out of space, however I deleted everything and the issue remains

I am a free user. According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. And al...
Dropbox Basic
Storage space
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, RayhanHosain!

     

    Do you perhaps have any computers backed up to Dropbox? You can check your backups tab to find out.

     

    Can you please send us a screenshot of what you see on this page?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Sorry to jump in here, RayhanHosain!

 

Do you perhaps have any computers backed up to Dropbox? You can check your backups tab to find out.

 

Can you please send us a screenshot of what you see on this page?

Cereus's avatar
Cereus
New member | Level 2
2 years ago

I am having the same problem. I've almost never used drop box. I can't even see how big the file is that someone shared with me, but it says I have .5 gb used up of 2gb and that's 10 pictures.


  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Cereus, what is the breakdown of your quota according to this page?

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