Your workflow is unique đšâđ» - tell us how you use Dropbox here.
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Dropbox says my folder is full when it's not
My drop box keeps telling me my folder is full and i have no more space. It says that ive used 5 GB out of 2.2 GB and need to upgrade my plan. I've already deleted all files in my folder, including ...
Hey Calle3400, let me explain more!
Could you please let us know what exactly is reported in your account's plan tab?
Do you have any shared folders in your account perhaps? Can you check your Backup page, and let me know what you'll find there?
Check the pages I hyperlinked and let me know what you find.
Thanks!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Calle3400, let me explain more!
Could you please let us know what exactly is reported in your account's plan tab?
Do you have any shared folders in your account perhaps? Can you check your Backup page, and let me know what you'll find there?
Check the pages I hyperlinked and let me know what you find.
Thanks!
Thank you Megan and Mark and Jay
It was my backup page that made the trouble.
- Theresa
Community Manager
Hi there, Calle3400â and welcome to the Dropbox Community! đ
I am glad to see your issue is resolved - an alert saying a folder is full when it doesnât appear to be can definitely be confusing, so itâs great to hear things are back to normal now. Thanks so much for coming back to update the thread as well .. it really helps others who might run into the same situation!
By the way, Iâm Theresa đ©âđ», one of the community managers here at Dropbox HQ. Iâd love to know⊠how do you usually use Dropbox? Iâm always curious how people make Dropbox part of their day-to-day.
Looking forward to hearing more,
T đș (Dropbox Community Manager)
