Forum Discussion

andreas360's avatar
andreas360
Helpful | Level 5
6 years ago
Solved

Dropbox says there's not enough free space on Ubuntu but the cache folder keeps filling it up

My dropbox folder is located in a 1TB HDD. My dropbox folder is aprox 487ΜΒ and nothing else is located in this HDD. The chase foldes is 442GB and i am getting a red Dropbox icon with "can't sync...
desktop
sync
  • andreas360's avatar
    andreas360
    6 years ago

    Sunching has finished. Everything seems to be ok  now.

    Deselecting a large folder from selective synch, give time to my PC for deleting these files and selecting for synch again the same folder was the solution in my case.

     

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there andreas360, thanks for reaching out to us. 

It sounds like the drive where you have the Dropbox folder on doesn't have enough space to sync all your files.

In general, deleting the cache may temporarily free up hard drive storage, but the folder may get recreated to help out with syncing. You can check out this thread on this.

Having said that, could you try selectively syncing some already synced folders?

Keep me posted!

  • andreas360's avatar
    andreas360
    Helpful | Level 5
    6 years ago

    My total dropbox files uploaded in the clound is 495.87GB.

    My Total HDD space is 1.000GB (1T) and it is all dedicated to the dropbox folder, nothing else is written there. So there is no question about running out of free space.

    Everything was running good until a broblem with files oved 2GB apear. they were in endless synching state. I had a broblem with 15 files. I removed them from my but the chase folded keeps filling all the free space (aprox 450MB) of my Drive.

     

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Thanks for the additional info, andreas360!

      Since you mention that you had trouble syncing files larger than 2GB, could you check if you're running the latest stable version of the desktop app (91.4.548) which  may resolve this?

      If you are, could you let me know if you're up to date or if it's still showing that it's syncing? 

      Let me know how it goes!

      • andreas360's avatar
        andreas360
        Helpful | Level 5
        6 years ago

        Via selective Sunch i "unsinched" a 30GB folder (not the larger one) and the day after dropbox started to run smooth and easy again.

        Large files are now synched, the chase is almost empty and i have again lot of free space.

        Now i am resinching the 30GB forlder again and everythin seems to be ok so far.

        I will keep you updated when everything is sinched again.

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