Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

M647v's avatar
M647v
New member | Level 2
8 months ago

Dropbox shows 305% usage due to backup, but I don't see any files being backed up.

Dropbox currently shows 305% usage, when I check the storage it shows that everything (~80GB) is stored in Backup. When I open Backup application, however, it shows Size: 0 bytes, Number of files: 0....
Dropbox Backup
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey M647v! Hope you’re doing well. 

Can you send me a screenshot of the Dropbox usage you’re seeing on your end?

Other than that, I’d like a visual of your Backups page, as well. 

Keep me in the loop for any updates.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!