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Forum Discussion
DG44
2 years agoExplorer | Level 4
Email says I have only 1GB left, but my account shows much more available
I don't know why I'm getting these emails that tell me "Your Dropbox account has less than 1 GB of storage left." According to my Dropbox account I'm Using 6.26 GB of 9.76 GB. That's a fair amount mo...
- 2 years ago
Hey DG44, thanks for the screenshots!
It seems this email is our usual short of notification when a user's storage is above 50%.
In your case, this seems to be correct since 6.3GB is approximately 64% of your total quota. As for the 1GB left, you can ignore that as a false alarm, and go with what your plan page shows.
Federico_C
2 years agoExplorer | Level 4
I have the same problem:
Dropbox has probably been trying to scam me for months and I find it to be a misleading advertising practice. Remaining in good faith, it could be a bug, but in this case Dropbox has to do something about it.
Since I wanted to communicate with someone from support before publicly attacking the company, I am here waiting for a response.
Having the free plan Dropbox does not allow me to write even one email. If someone with the paid plan can contact support and ask for assistance it would be a great help.
In Italy, AGCOM deals with misleading advertising.
Dropbox has probably been trying to scam me for months and I find it to be a misleading advertising practice. Remaining in good faith, it could be a bug, but in this case Dropbox has to do something about it.
Since I wanted to communicate with someone from support before publicly attacking the company, I am here waiting for a response.
Having the free plan Dropbox does not allow me to write even one email. If someone with the paid plan can contact support and ask for assistance it would be a great help.
In Italy, AGCOM deals with misleading advertising.
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