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Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space. This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring. ...
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
And do I really need to say how wrong "That notification cannot be disabled" is from a design perspective? So dropbox feels they can control the behavior of my machine? Not control their own app on my machine, but control the way OTHER apps dispaly on my machine, but covering them with a [profanity removed] ad?
Any other program that did this would be called malicious... A virus. But dropbox thinks it's a-ok to do?
And yes, I asked this of support. My first ticket they sent an automated response that had nothing to do with the question and closed the ticket. My follwup they sent a set of procedures that reference clicking on options that don't actually exist in their own preference screen. I responded to that with screen shots asking them to clarify, but 6 days in now with no simple answer means I'm not holding my breath.
- Rich
Super User II
First, please refrain from using that kind of language on this public forum. Continuing to do so could see your posts removed or your forum account suspended. Thank you. Your post has been edited.
TwoOrMoreChars wrote:
So dropbox feels they can control the behavior of my machine?
They're not controlling your computer's behavior. They're controlling their own application. It's the application that is presenting the window, not your operating system. It's simply coming to the forground, just like so many other applications when they present a dialog while the application is not in focus. It's nothing new, and certainly not malicious.
If anyone has a problem with how a dialog is presented in a program, then they should blame Microsoft/Apple for allowing applications to take focus when out of focus.
- No, Rich, it is using the notification API within Windows to present the pop up. I have since blocked Dropbox's access to this portion of Windows, and that has essentially eliminated my problem.
Press start and type "notifications" then turn Dropbox off.- I've gone to the Notifications section in Windows 7 and selected "Hide Icon and Notifications" and it still hasn't stopped DropBox pop-up
They're not controlling your computer's behavior. They're controlling their own application.
They're actually controlling my desktop and all other windows, as the popup comes over any window.
They're also controlling what's supposed to be on my second screen, because the popup is sliding from display 1 to display 2.
It's the application that is presenting the window, not your operating system.
A window we never ask for.
Surprisingly, my operating is system is supposed to show windows I ask only.
It's simply coming to the forground, just like so many other applications when they present a dialog while the application is not in focus.
Oh yeah? Just like so many other like which one? In 30 years of computer science, I never seen any other application doing such an annoying thing without being able to turning it off.
The only exception I know is a video game called SMITE, telling you when the matchmaking you launched found a game and when the game starts.
Even if "like so many other applications" was true, it just looks like "You know, there is already tons of plastic in the ocean, so it's ok for us to drop tons of it too.". Because other pollute, then it's fine to do it. Nice one.
TwoOrMoreChars wrote:
...they sent a set of procedures that reference clicking on options that don't actually exist in their own preference screen.Yeah, I got the same thing from them. It's amazing that Dropbox's "tech support" people don't even have up-to-date boilerplate responses available to copy-and-paste. I'm not sure it's necessarily the drones' fault, though. It seems more like Dropbox has developers who follow the release-test-fix-document model, and a support department that focuses on ticket-completion stats than on customer satisfaction.
