Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
AndyL
9 years agoHelpful | Level 5
Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space. This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring. ...
- 9 years agoDrat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
OliverHill
9 years agoHelpful | Level 5
Jane
Dropbox Staff
9 years agoHey OliverHill,
Thanks for the follow-up, much appreciated!
I’ve located your open support ticket and I’ve made sure that you have received a reply on your open support request. At your convenience, could you check your inbox for our latest message and let me know if you have any issues locating our latest message so that I make sure that you receive it again?
Hope this gets resolved soon!
Warm regards,
JaneA
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!