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Forum Discussion

Marcelo L.'s avatar
Marcelo L.
Explorer | Level 4
12 months ago

File size display completely wrong on Dropbox.com

Long-time user here with Dropbox Advanced account.   Dropbox has an article on how to view file sizes online:   https://help.dropbox.com/storage-space/file-size   Here is the problem:  ...
Storage space
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Marcelo L.'s avatar
Marcelo L.
Explorer | Level 4
12 months ago

MeganWalter 

I have not heard from you on this, can we work on fixing it please?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi from me too, Marcelo L.! I had a look into our system and I can see you’ve logged a ticket with our support team; they’ll review your case as soon as possible (you can also email them your screenshots in the meantime). I’ve left them an internal note on your behalf, as well.

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