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Getting a 'not enough Dropbox space' error, when I have plenty of space
Everyday I get this (see screenshot) on Mac Os when connecting any device to sync photos. "Not enough dropbox space" - Mac - But I have PLENTY of space.. and I see it on both of my macs but not my ip...
Hi conalwn,
I'm happy to hear that everything is back in working order! It's possible that your cache wasn't properly clearing upon signing out and back in, which is the usual operation that would clear out the cached files causing this error message. This problem seems to have resolved itself while we were investigating.
For anyone else receiving this error message, sign out, then sign back in to clear your cached files. If that doesn't work, please let me know and we can take a deeper look!
Regards,
Ben
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the image, if you click the notification bell at the top, what message do you see there?
By the way. When I clicked to SEND the message .. that big storage banner flickered on the screen again then disappeared. It's trolling me! lol
Any updates?
I'm still unable to sync using the mac client. I'm using 3% of 7GB but can't sync 30MB of images as dropbox says "you don't have enough space".
And by the way it's definitely the dropbox client and not the mac because I ALSO see this behaviour on my other mac.
Today, if I clear dropbox out completely to 0%, the sync also fails...
Not a very good piece of software if the core functionality fails at the first hurdle.. I mean 'why' would I upgrade if even this basic functionality is failing?
- I received an email that there was an update to my post. I can’t find that update. Since I don’t get the upgrade banner anymore.. I’m good. Thank you for your help.
